Frequently Asked Questions
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If you are interested in becoming a Nexus Healthcare member, please fill out our membership interest form. You will be contacted by a membership concierge from our team to answer any questions that you may have and assist you in enrolling.
To ensure our promised level of service to our members, we offer rolling admissions as membership openings become available, and as we add more qualified physician staff to meet demand in your area.
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Your membership concierge will help you select your primary doctor from our list of Nexus Healthcare physicians in you area.
All of our physicians have been vetted and selected based on both their exemplary medical credentials, as well as their demonstration of high levels of patient care and service.
If you have a current primary care doctor who you believe is exceptional and would benefits from the Personal Primary Healthcare model, please encourage them to visit our Physicians Area to learn more about becoming a member of our team.
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Personal Primary Healthcare from Nexus Healthcare works in conjunction with your broader healthcare network to help coordinate your end-to-end personal healthcare.
Your PPH care team manages all aspects of your primary healthcare, and our network of preferred specialists are also available to support your post-primary care needs. If you have current specialists that you prefer, your care team can reach out to these professionals as well to ensure a continuity of care.
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Your personal care team works in conjunction with your current insurance provider, HSA/FSA administrator, and other fiduciaries to provide you with simple flexible payment options that can be tailored by procedure to your meet your needs.
For more information, ask your membership concierge about any questions or concerns that you may have around your specific financial strategy.
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Nexus Healthcare actively manages the number of active members in each region to ensure the availability of our care teams for your primary healthcare needs.
We have a medical staff that is available 24/7 to receive your calls for initial telemedicine consultations. In-person/virtual appointments with your doctor are typically available the same day and guaranteed within 36 hours.**
For more information, ask your membership concierge or personal care team.
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Nexus Healthcare is a privacy-first company. We will never sell your personal identifiable information to third parties.
Your personal identifiable health information is held securely in our HIPAA and NIST compliant system to prevent unauthorized access.
Bulk anonymized health data is used by our researchers and research network to help develop more targeted treatments and therapeutics for our members.
For more information on how we protect your privacy and utilize your data, please visit our privacy section.